Track Your Order

Track Your Order

We’re excited to deliver your order to you.

Once your order is confirmed, it is processed and shipped within 1–3 business days. As soon as your order is dispatched, you will receive your tracking details via SMS, Email, or WhatsApp.

Trusted logistics

All orders are processed and shipped through our trusted logistics partners to ensure safe and timely delivery.

How to Track Your Order

• After dispatch, you will receive a tracking link on your registered contact details
• Click the link to view real-time updates on your shipment
• Please allow up to 24–48 hours for tracking information to become active

Didn’t Receive Tracking Details?

If you haven’t received your tracking information or need assistance, feel free to contact us:

📩 Email: support@urbancrate.living
📱 WhatsApp: +919270776355

Our team will help you with your order status as soon as possible.

Important Information

• Orders are verified via call or WhatsApp before dispatch (for Cash on Delivery orders)
• Delivery typically takes 3–7 business days depending on your location
• Delays may occur during high-demand periods or due to courier issues

How to Request a Return

To request a return, please contact us within 48 hours of delivery via Email or Whatsapp

Include your Order ID and photos of the issue. Our team will review and guide you further.

Thank you for shopping with UrbanCrate.